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LOW PRICES
EVERYDAY!
LOW PRICES
EVERYDAY!
Welcome to the Snowys Help Centre
A place where you'll find all the nitty gritty details about our store.
Start by clicking on a category below.
Delivery
Free delivery, express delivery, permission to leave, Parcelpoint and much more.
Find out here
Gift Cards
All gift cards information, how to use gift cards and more.
More info here
Returns
Our 60 day returns policy, how to return an item and more.
Returns page here
Warranty
All product warranty information, how to place a warranty claim plus more.
More info here
Privacy Policy
We explain how all personal information is handled.
Learn more
Terms & Conditions
The nitty gritty details on how we run our business.
Take a look
Find Us
Here you'll find exactly where our stores in SA & QLD are located.
View stores
Contact Us
Either phone, email, chat or instore, you'll be sure to receive the best customer service.
Get in touch
Popular Q&A's...
Do you offer gift cards online?
We sure do! We've got both online gift cards and instore gift cards - you just need to pick the cashola amount and you're done!
Do you ship internationally?
Unfortunately, we don’t. We only deliver to Australian customers only. One day, hopefully…
Can I get my order delivered to a PO box or parcel locker?
We're unable to deliver to PO Boxes nor can we delivery to parcel lockers. The majority of the items that we sell are too big for Australia Post’s maximum size. It’s not all bad though, we can deliver to a Parcelpoint location - just select My Point in the checkout.
How much does delivery cost?
We're proud to offer FREE 2-day delivery to most parts of Australia on orders over $49! However, this doesn't apply to all postcodes. Remote addresses can incur a small cost, a cost in which we've subsidised and the estimated delivery time will take a few extra days.
To find out whether you qualify for free delivery & to get your exact delivery times, refer to the delivery tab on each product page or in the checkout. Or, if you’d like all the delivery terms and conditions, jump onto our delivery page.
Best Price Guaranteed
If you find one of our products cheaper with any other Australian retailer, we’ll match it.
Just make a note of the price and where you have found it, and then give us a call on the following number:
1300 914 007
Contact Hours:
Mon - Fri: 9am - 5.30pm
Sat: 9am - 5pm
Sun: 11am - 5pm
Mon - Fri: 9am - 5.30pm
Sat: 9am - 5pm
Sun: 11am - 5pm
Other reasons to shop with us...
Free rocket-fast delivery to most of Australia
Easy 60-day returns
Ripping 7-day customer service
Same day dispatch, before 2pm ACST
Buy now, pay later with Afterpay & Zip Pay
Nitty gritty details:
We work hard to have the best prices in Australia across our whole range of gear – so we appreciate you letting us know when a competitor sneaks one past us.
The least we can do is reward you with price matching.
Just a heads up, we’ve got some conditions:
- The competitor needs to be an Australian store or website, with Australian currency and shipping from an Australian address.
- The item is identical, in stock & brand new in the box.
- For online price matching, the delivery charge will be included in the total price.
And some items are excluded from price matching:
- Any cashback or coupon offer.
- Commercial quantities and associated pricing.
- Stock liquidations.
- Past orders which have already been processed.
Please know that from time to time there are prices that snowys.com.au are unable to match, in this case we will give you the best possible price we can.
Give us a buzz if you have any questions about
our store.
1300 914 007
Contact Hours:
Mon - Fri: 9am - 5.30pm
Sat: 9am - 5pm
Sun: 11am - 5pm
Mon - Fri: 9am - 5.30pm
Sat: 9am - 5pm
Sun: 11am - 5pm
My Bag
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Order #
Exciting news, your order has left our warehouse! If you'd like to keep an eye on it's journey, click the button below.
Oh and don't forget to copy your tracking number.
Carrier:
Tracking number:
Want it
Choose the items you love and select Zip at checkout
Get it
We pay the store, you get the goods, nothing to pay today
Own it
Choose how you pay us back over time, interest free
*A $6 monthly account fee applies. Pay your balance by the due date
(the end of next month) and we'll waive the fee. See full Ts & Cs
GET YOUR GEAR NOW AND PAY LATER... INTEREST FREE!
PAY IN 4 INSTALLMENTS
Pay for your order in equal fortnightly payments
GET YOUR ITEMS NOW
Your order will be shipped now, just like a normal order
NOTHING EXTRA TO PAY
No interest, no additional fees if you pay on time*
SPEND UP TO $1,500
You can use Afterpay for orders up to $1,500
ALL YOU NEED IS
- An Australian debit or credit card
- To be over 18 years of age
- To live in Australia
TO USE THIS SERVICE
- Add your items to your bag and checkout as normal
- In checkout select Afterpay as your payment method
- Enter your details with Afterpay and you're done!
- Your payment schedule will be emailed to you
OTHER THINGS TO NOTE
- The funds for the first payment will need to be available at the time of checkout. If you are a new Afterpay customer, the first payment will be made at the time of purchase, with payments over the next 6 weeks. Once you have been an Afterpay customer for at least 6 weeks for all orders under $500, your first payment is made in 14 days, with the final payment in 8 weeks.
- If you wish to return your items, the payment plan can be cancelled.
- If you fail to make payment, you will be charged a late payment fee of $10 with a further $7 fee added 7 days later if the payment is still unpaid.
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